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Two different rates, because dry snacks and fresh tempeh ship completely differently. Dry products (Kripik, Tempeh Bites) start at ₹150 and are free above ₹1,500. Fresh Tempeh ships in its own icebox/cold-chain container, starting at ₹600 — it's never bundled into the ₹1,500 free-shipping threshold because cold-chain courier costs are genuinely higher. Order 10kg or more of fresh tempeh in one go and shipping is free on that too.

Fresh Tempeh is alive and perishable — it ships in a sealed icebox with cold packs, overnight, so it arrives exactly as fresh as when it left our kitchen. That logistics chain costs us more than a normal parcel, and the ₹600 base rate doesn't even fully cover it. If cost is the deciding factor, our dehydrated Tempeh Bites carry the same protein density with zero cold-chain requirement.

Dry products (Kripik, Tempeh Bites) ship pan-India. Fresh Tempeh ships pan-India too, but check the pincode field on the product page first — some remote areas can't be served on a reliable overnight cold-chain lane. If you're in Bangalore, fresh tempeh delivery is a flat nominal local rate — cheaper than the national icebox rate.

Orders placed before 3 PM IST ship the same day. After 3 PM, it ships the next business day. Fresh Tempeh batches are made weekly, so check the product page for that week's cutoff before ordering.

Yes — store pickup is free and available for all products, including Fresh Tempeh, if you'd rather skip shipping entirely. Select it at checkout, or contact us to arrange a time.

UPI, credit/debit cards, net banking, and Cash on Delivery — all processed securely through Razorpay.

Not happy with an order? We fix it. Full details, timelines, and how refunds are processed are on our Refund & Returns Policy page.

Yes — restaurants, cloud kitchens, gyms, and health stores across Bangalore already run on our fermented range on a weekly supply basis, with custom volumes and white-label options available. Talk to us about wholesale.

Not a loyalty programme — a community. Sign up free and get 1,000 Tempeh Tokens instantly, plus 25–40% cashback on every order depending on your tier (Sprout → Fermenter → Culture → Tribe Elder). Leave a verified review for +500 tokens, refer a friend for +1,000. Redeem tokens at checkout for up to 50% off.

Log into My Account → Order History for live status, or use the tracking link sent in your dispatch confirmation email.

Every single product, no exceptions — 100% vegan, non-negotiable. No dairy, no eggs, no meat, no honey, in any recipe or ingredient, ever.